Click here to kill all your brain cells.
Customer Service Representative: "Maintenance will be done in about 2 hours."
Customer: "Is that 2 hours where you are at? Or 2 hours where I am at?"
Hey, it's a relevant question. If where he is at is traveling very close to the speed of light relative to where we are at, 2 hours for us is a couple second for him, right?
More True Tails from Customer Support.
WARNING: We are not responsible for the loss of IQ upon reading the following quotes.
Rep: "What browser are you using"
Customer: "Uh... Dell"
The rep should have asked what kind of computer he was using next. Maybe the customer would have told him his browser then.
Representative: "I need to verify your account, so I will be asking you to provide me with the answer to your security question: 'What is the name of your first pet?'."
Customer: "I don't have a pet yet. I am only level 9."
Explanation for non-WoW people, the hunter class can train pets, but does not learn to do this until level 10.
Representative: "In order to verify your account, I need to ask you for the answer to your security question: 'What's your mother's maiden name?'."
Customer: "I don't know. I was grown in a lab."
Customer: "i can't play wet my account i dont know why pls tell me pls ok"
Zomg. H2O or TMI?
Poor translations:
"Respected Blizzard at me have cracked an account!"
"I really do not want the motion was, the lunatic caonima, train hard, your mother said that the forced closure of the letters."
Rep: "Can I have your phone number please?"
Customer: (pauses) "I don't have a phone number."
Rep: "You don't have a phone number?"
Customer: "No."
Rep: "Why not?!"
Customer: "I don't know."
Rep: "Well, what about the phone number you're calling from?"
Customer: "Oh, yeah."
Either: a) the customer is hung over, b) the customer is high, or c) the customer is just plain dumb. Then, of course, there's always option d) all of the above.
Customer: "i don't know what my 17yr old daughter told this guy she met in game, but he is calling the house, is there anyway you can block him from calling"
Yes, BLIZZARD CONTROLS YOUR PHONE!
Customer: "I made a trial account. Now it's telling me I have to download the game to play. Is there any way around that?"
Rep: ....
Download the game, mayhaps?
True Tales from Customer Support.
The Murloc writes
LOL! directly from one of our customers that a rep on my team just helped: (first off, they needed to call tech, but they called us instead... L2R)
Customer: "It's asking for disk 2 and I hit ok, and it doesnt like it."
Rep: "did you put in disk 2?"
Customer: "no, should I?"
Here are some emails we have received from customers (obviously translated through Babelfish, quite badly at that):
"The answer is the correct password, and my electronic fuel tanks fail to receive your letter"
"My numbered account throws to lose because my PC suffered the attack of the wood horse procedure,"
There are definitely bright moments to this job.
